AgentBridge
Agent Bridge assistant resolving a Microsoft Teams access issue using ServiceNow knowledge

AIAIFront Door to Work

Search and act across your apps and ServiceNow workflows with one secure agentic AI assistant for your entire workforce.

ServiceNow connectedSecure by designAvailable in 100+ languages
Built to get work done across every enterprise team
IT
HR
Finance
Procurement
Facilities
Legal
Sales
Marketing
IT
HR
Finance
Procurement
Facilities
Legal
Sales
Marketing

Work gets done when AI can answer and act

Before Agent Bridge
After Agent Bridge
Before Agent Bridge
After Agent Bridge

Work slows down across disconnected systems

  • Enterprise knowledge is scattered across disconnected systems
  • Employees wait on tickets for routine requests
  • ServiceNow workflows depend on manual handoffs
  • Limited AI can answer questions but cannot complete work
Siloed
Knowledge across systems
Manual
Requests and handoffs

One AI front door for every request

  • Search governed knowledge across ServiceNow and SharePoint
  • Turn requests into secure end-to-end actions
  • Automate incidents, approvals, and service catalog tasks
  • Give every employee a personalized AI assistant
One Search
Governed enterprise answers
End-to-End
Secure task completion

Core capabilities

Enterprise AI that searches, acts, and works everywhere

Agent Bridge combines enterprise search, governed answers, ServiceNow automation, and a conversation-first employee experience.

Explore the platform
Governed enterprise search across verified documents and connected systems

Governed enterprise search

Source-awareRole-awareCited
Connected enterprise knowledge sources orchestrated by Agent Bridge

Connected knowledge

ServiceNow, SharePoint, public web, and enterprise data.

AI that answers and acts

ASK

Move from a question to governed, end-to-end task completion in one conversation.

Agent Bridge turning an employee conversation into a secure resolved workflow

Conversation to resolution

Move from an employee question to a governed, completed workflow in one experience.

Smart enterprise alerts for incidents and resolved work

Smart enterprise alerts

Platform overview

See Agent Bridge in action

Give every employee one conversation-first experience to find governed answers and complete tasks across ServiceNow and connected applications.

Agent Bridge assistant resolving a Microsoft Teams access issue with cited ServiceNow knowledge
Find governed answers:

Search ServiceNow, SharePoint, curated knowledge, and connected enterprise content.

Take secure action:

Move from a question to end-to-end workflow completion without leaving the conversation.

Work everywhere:

Deliver Agent Bridge across web, mobile, messaging, voice, kiosks, intranets, and portals.

How it works

From question to completed work

Connect enterprise systems, ask naturally, and let Agent Bridge find trusted answers or execute secure ServiceNow workflows.

0+
Languages supported across the workforce
Day One
Built-in capabilities designed for quick value

Connect your systems

Bring ServiceNow, SharePoint, knowledge, applications, and enterprise data together.

Agent Bridge integrations hub connecting ServiceNow, SharePoint, and world knowledge
Security compliance diagram

Security & governance

Enterprise security and governance by design

Talk to an expert
Role-aware access
Governed data sources
Auditable actions
Privacy & compliance

Use cases

AI that gets work done for every enterprise team

IT
End-to-End
Ticket and request automation

IT

Make knowledge easy to access, automate ticket lifecycles, and securely orchestrate service operations.

HR
Personalized
Employee service at scale

HR

Deliver personalized policy answers and automate HR operations, cases, and application provisioning.

Finance and Legal
Governed
Finance and compliance workflows

Finance and Legal

Handle expense, payroll, policy, compliance, and document workflows with governed enterprise AI.

Procurement
Automated
Approvals and invoice tracking

Procurement

Automate PO and PR lifecycles, approvals, invoice tracking, notifications, and complex request triage.

IT
End-to-End
Ticket and request automation

IT

Make knowledge easy to access, automate ticket lifecycles, and securely orchestrate service operations.

HR
Personalized
Employee service at scale

HR

Deliver personalized policy answers and automate HR operations, cases, and application provisioning.

Finance and Legal
Governed
Finance and compliance workflows

Finance and Legal

Handle expense, payroll, policy, compliance, and document workflows with governed enterprise AI.

Procurement
Automated
Approvals and invoice tracking

Procurement

Automate PO and PR lifecycles, approvals, invoice tracking, notifications, and complex request triage.

Enterprise searchServiceNow automation100+ languagesSecure & governed

“Turn simple to complex requests into governed, end-to-end task completion across your systems and apps.”

Integrations

Connect your key applications and systems

Better connect your workforce, ServiceNow processes, apps, and data so every employee can find governed answers and automate tasks.

View all integrations
Agent Bridge integrations

ServiceNow, applications, and enterprise data—connected

Platform stats

Powering work across the enterprise

One secure, conversation-first experience connecting employees, AI agents, and workflows.

Languages supported
0+

A global employee experience across teams and regions.

Enterprise teams
0+

IT, HR, Finance, Procurement, Operations, GTM, and beyond.

Experience channels
0+

Web, mobile, voice, kiosk, SMS, and messaging experiences.

AI agent marketplace
0+

Pre-built agents for popular enterprise applications.

AI front door
0

One place to search, act, and complete work securely.

What enterprise teams can achieve

Search across systemsGoverned answersEnd-to-end action
Get a demo

Search across applications—no matter where information lives or what format it takes.

Enterprise Search
Enterprise Search
Curated knowledge and connected content

Get context-aware answers with inline citations and AI summaries grounded in trusted sources.

Knowledge Chat
Knowledge Chat
Personalized and governed answers

Take secure action across applications, from quick updates to complex ServiceNow workflows.

Enterprise Actions
Enterprise Actions
Governed end-to-end task completion

Meet employees where they work across web, mobile, messaging, voice, kiosks, and portals.

Omnichannel Experience
Omnichannel Experience
Available in 100+ languages

Search across applications—no matter where information lives or what format it takes.

Enterprise Search
Enterprise Search
Curated knowledge and connected content

Get context-aware answers with inline citations and AI summaries grounded in trusted sources.

Knowledge Chat
Knowledge Chat
Personalized and governed answers

Take secure action across applications, from quick updates to complex ServiceNow workflows.

Enterprise Actions
Enterprise Actions
Governed end-to-end task completion

Meet employees where they work across web, mobile, messaging, voice, kiosks, and portals.

Omnichannel Experience
Omnichannel Experience
Available in 100+ languages

Meet employees where they work across web, mobile, messaging, voice, kiosks, and portals.

Omnichannel Experience
Omnichannel Experience
Available in 100+ languages

Take secure action across applications, from quick updates to complex ServiceNow workflows.

Enterprise Actions
Enterprise Actions
Governed end-to-end task completion

Get context-aware answers with inline citations and AI summaries grounded in trusted sources.

Knowledge Chat
Knowledge Chat
Personalized and governed answers

Search across applications—no matter where information lives or what format it takes.

Enterprise Search
Enterprise Search
Curated knowledge and connected content

Meet employees where they work across web, mobile, messaging, voice, kiosks, and portals.

Omnichannel Experience
Omnichannel Experience
Available in 100+ languages

Take secure action across applications, from quick updates to complex ServiceNow workflows.

Enterprise Actions
Enterprise Actions
Governed end-to-end task completion

Get context-aware answers with inline citations and AI summaries grounded in trusted sources.

Knowledge Chat
Knowledge Chat
Personalized and governed answers

Search across applications—no matter where information lives or what format it takes.

Enterprise Search
Enterprise Search
Curated knowledge and connected content

Resources

Explore enterprise AI with practical guidance

Learn how to measure employee productivity, secure enterprise search, and move AI agents from business initiative to implementation.

GUIDE

Ultimate Guide to Measuring Employee Experience and Productivity

Read the guide
GUIDE

Secure Enterprise Search: An IT Guide to Data Protection

Read more
WEBINAR

From Initiative to Implementation: AI Agents for Your Business Systems

Watch now

Frequently asked questions

Find quick answers about Agent Bridge, ServiceNow workflows, enterprise actions, access, and security.

Still have questions?

Talk with our team about your systems and workforce use cases.

Talk to our team
Agent Bridge is an enterprise AI front door that helps employees search governed knowledge, receive personalized answers, and complete work across connected applications.

Make Agent Bridge your AI front door to work

Give every employee secure, personalized AI that finds governed answers and completes work across ServiceNow and connected systems.